Terms & Conditions

Acceptance of Terms

By accessing northcoastroofingllc.com or engaging with North Coast Roofing LLC by phone, email, SMS, or in person, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

Services Provided

North Coast Roofing LLC provides professional residential and commercial roofing services in Sonoma County, California, including installation, repair, inspection, maintenance, metal roofing, shingle roofing, and commercial flat-roof systems. Availability varies by location and project scope.

Estimates and Project Information

Estimates, project details, and service information are subject to change based on inspection, site conditions, materials, labor, weather, code requirements, and related factors. Estimates are not binding contracts and are provided for informational purposes only. Final pricing and scope are confirmed in a written agreement before work begins.

SMS / Text Messaging Terms (A2P 10DLC)

North Coast Roofing LLC operates an A2P 10DLC SMS messaging program. By providing your mobile number and opting in through our website form, by phone, in person, or in writing, you expressly consent to receive SMS/text messages from North Coast Roofing LLC at the number provided.

Program details:

• Program name: North Coast Roofing LLC Customer Messaging.
• Brand: North Coast Roofing LLC.
• Message content: appointment confirmations and reminders, estimate and quote follow-ups, scheduling and dispatch updates, job-status notifications, warranty and invoice information, customer service replies, and (with separate opt-in) occasional promotional offers.
• Message frequency: varies based on your project; typically fewer than 10 messages per month.
• Message and data rates may apply based on your wireless carrier and plan. North Coast Roofing LLC does not charge for messages.
• Opt-out: reply STOP at any time to any message to be removed from the program. You will receive one final confirmation that you have unsubscribed.
• Help: reply HELP for assistance, or contact 707-503-5507 / info@northcoastroofingllc.com.
• Re-subscribe: to opt back in after unsubscribing, contact us directly or submit a new opt-in through our website.
• Carrier disclaimer: supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket Wireless, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• Consent is not a condition of purchase or of any product or service.
• Eligibility: you must be at least 18 years old and the authorized user or account holder of the mobile number you provide.

No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. This data is also excluded from sharing with any third parties for any other use case, except with subcontractors and service providers strictly supporting the services you have requested.

Full details on how we collect, use, store, and protect your mobile information are described in our Privacy Policy.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not transmit harmful, offensive, or unlawful content or attempt to gain unauthorized access to any part of our systems.

Intellectual Property

All content on this website — text, graphics, logos, images, photographs, and software — is the property of North Coast Roofing LLC or its content suppliers and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Disclaimer of Warranties

Our website and content are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, North Coast Roofing LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or messaging program, regardless of the cause of action or theory of liability.

Indemnification

You agree to indemnify, defend, and hold harmless North Coast Roofing LLC and its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website, your violation of these Terms, or your infringement of any third-party rights.

Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites.

Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Sonoma County, California.

Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or messaging program after changes are posted constitutes acceptance of the updated terms.

Contact Information

Questions about these Terms or our SMS program? Contact us: